Delivery Methods

送貨服務費

  • 賬單總額*滿 HK$200 或以上(折實後),即可享免費送貨服務。

  • 如訂購貨品總金額少於 HK$200,則需收取指定之送貨費。

  * 賬單總額指扣除已使用的購物優惠券 、購物禮券、其他折扣優惠及運費後的金額。

  • You may enjoy free standard delivery service to your specified billing address for each purchase of HK$200 or above (net amount as specified under your invoice). 

  • When you purchase for an amount of less than HK$200, you may enjoy delivery service to your billing address at additional charge specified by us.

送貨地區

  • 送貨服務只限本地,不設海外送貨。送貨範圍包括香港島、九龍、新界及指定離島地區;並不適用於離島及以下地區:金山、古洞、大埔林村、元朗林村、流浮山、落馬洲禁區外、龍鼓灘、八仙嶺、沙頭角禁區外、大欖、大帽山、石澳、獅子山及香港國際機場。

  • Delivery service is currently available in Hong Kong Island, Kowloon and New Territories and not available for the Outlying Islands and the following areas : Kam Shan, Kwu Tung, Tai Po Lam Tsuen, Yuen Long Lam Tsuen, Lau Fau Shan, Lok Ma Chau frontier closed areas and beyond, Lung Kwu Tan, Pat Sin Leng, Sha Tau Kok frontier closed areas and beyond, Tai Lam, Tai Mo Shan, Shek O, Lion Rock and Hong Kong International Airport. No overseas delivery service is provided.

送貨安排

  • 網上訂單交易完成後,我們會發貨予第三方物流,派遞員會按訂單上列明之收貨地址送件,整個送遞時間一般需時3-4個工作天。

  • 如因收件地址錯誤或無人收件等原因未能成功派送,貨品將被送回物流中心。如需重新安排送件,須按該貨品支付相關的額外運費。

  • Order will be dispatched as soon as possible upon the order placement through third party logistics.  The earliest delivery time would be within 3-4 days.

  • We reserve the right to charge an additional delivery fee if the recipient fail to accept delivery in the first dispatch due to the absence of recipients or incorrect address.

若對此有疑問,請於下單前聯絡Winner Smart客戶服務部2618 7388。

If you have any queries, please contact Winner Smart Customer Service at 2618 7388.

Winner Smart International Limited

Winner Smart Customer Service Centre

     暫停上門維修服務特別通知

 

由於疫情嚴重,為保障各人的安全,我們將暫停上門維修服務,直至另行通告,敬希諒解。

 

如需要維修,本公司將有以下程序安排:

 

  1. 請先致電2618 7388提供有關維修細節

疫情期間服務時間:星期一至五 9:30am – 5:00pm (午休時間: 12:00pm-1:00pm) 

   2. 請自行安排速遞或者郵寄以下

(1)維修產品(無線耳機產品包括耳機及充電器)+

(2)購買單據證明副本 +

(3)個人聯絡資料(姓名、手提電話及回郵地址)

至我們的客戶服務中心:

   Winner Smart International Ltd.

   電話:2618 7388

   地址:九龍九龍灣臨興街21號美羅中心2期1115室

   3. 檢查及完成維修後,本公司將致電通知您並以速遞形式寄回已維修好產品到回郵地址。

 

以上特別安排直至另行通知為止,如為閣下帶來任何不便,敬請諒解!

Operating Hours 

Monday to Friday

9:30am - 12:00pm / 1:00pm - 6:00pm

(Closed on Public Holidays)

Hotline

(852)  2618 7388

Email
info@winnersmart.com.hk

Shopping Guide

© 2021 by Winner Smart International Ltd